Quote & Scheduling for Cleaning Services
Every cleaning quote starts with a request raised on a busy week, so the speed of the response decides most jobs. Zepiva answers the quote call, collects the shape of the home into the pricing model of your business, and books the recurring clean if the caller wants one. The AI does most of the front work of a quote while the business fills the weeks.
The quote is the first impression
A cleaning job can be won or lost on the speed and the feel of the answer, since a customer is usually comparing a few options at once. A canned 'we will get back to you' kills the lead, and a long questionnaire turns off the caller. Zepiva answers with a voice that welcomes, collects the rooms and the size in a comfortable order so the caller is not pushed for a price too early, and replies with what your business has set in its knowledge base. That first feel does half the selling, and the caller starts to trust the person who answered.
Size and frequency shape the price
The agent walks the caller through the pricing inputs of your business: square footage or room count, bathrooms, stairs and cleaning style, pets, and parking for the team. It keeps a small home with a weekly rhythm on the right rate, and it respects the per-job rules in the knowledge base. It also asks the frequency, a one-time deep clean, a weekly schedule, or the same day each month, because that choice drives the price. The note bundles it all into a request record with the price calculated, before a human ever has to price by hand.
Booked on the first call, recurring comfortably
Once the requested service and dates are clear, the agent checks the calendar and proposes the first open date plus the recurring pattern, so the price is not re-done for every visit. Recurring cleans are booked as one series and the team's day is treated as the rhythm the client chose. The caller confirms with a reply and receives the confirmation message with the time, the team, and the address. For a one-off quote, the agent records the home details and routes the estimate to a human, so even the non-recurring lead becomes a scheduled job.
A quote request from a new home
A caller is moving into a two-bed apartment and asks for a deep clean quote before the boxes go in.
The agent collects the scope: two bedrooms, one living area, an open kitchen, the hours of work, and a rough size.
It offers Saturday at 9am for the deep clean and a recurring weekly check-in to keep the new place tidy, and the caller accepts both.
The confirmation arrives with the price, the address, the booked hour, and one tap to adjust the recurring weekly clean.
Illustrative example — not a customer testimonial.
Questions about quote & scheduling
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