How does Zepiva know what level a new student should start at?

It runs the placement intake: listening, level, goals, and the student's own evaluation against the school's level descriptors in the knowledge base. The result is a recommendation, confirmed by the school's own coordinator before the class is locked. It never guesses above the school's list.

What if a student wants to switch from group to private partway through the term?

Zepiva checks the calendar for the current private teacher and an open slot, switches the enrollment, prorates the invoice, and notes the change on the plan. The student sees a clear cost difference before it commits.

Do the course messages need to be in the learner's language?

The admin chooses the language for the conversation with the family. The plan supports two languages, so the school can run the intake in the learner's native tongue while the teaching-language updates stay in the student's target language, or the reverse if its policy says so.

Can Zepiva generate an enrollment letter when the school only keeps a simple template?

The school configures the letter template once: the header, the signer, the included dates. Zepiva fills it and sends it. If an unusual request arrives, like a formal bank document, it routes to a human instead of improvising the wording.

Education & Training

AI Phone & WhatsApp Agent for Language Schools

A language school is a placement engine and a calendar at the same time. A new learner has to land in a level they can actually work in, and every term has start dates, groups, and rooms that must line up. Zepiva runs the placement intake by phone and WhatsApp, matches the student to the correct level, answers the recurring enrollment questions, and mails out the confirmations and the materials the office usually prints by hand.

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The challenges language schools face

Real problems these businesses deal with daily — and the gaps an AI agent can fill.

A misplaced learner ends up in the wrong class

The difference between A2 and B1 decides whether a student survives the term, but placement by guesswork puts people in rooms where they are either lost or bored. A proper placement check is slow by phone and gets skipped exactly when the term is about to start.

The front desk repeats the term calendar for every inquiry

Start dates, level meeting times, rooms, and group availability are the same questions asked by every lead, every week. Telling the calendar over and over ties up the desk that should be updating the placements and the invoices.

International students need documents fast, and the office is slow

A learner on a visa needs an enrollment letter, and the school needs it sent, dated, and traceable. When the letter comes late or the address is missed, the school loses both the booking and the paperwork for some other application.

How Zepiva fits into language schools

Specific features mapped to the way your business actually works.

Placement: full intake in a natural conversation

Zepiva asks about the student's current level, the goals, and the timeline, then recommends the correct course level and proposes start dates from the real term calendar. The recommendation goes to the planner to confirm before the enrollment is confirmed, so level placement is never a guess.

Course confirmations and group updates in WhatsApp

The moment a student is placed, the details land in the WhatsApp thread: the level, the times, the room, and what to bring. Group announcements go to the same place, so a schedule change reaches the whole class at once instead of a desk answering messages one by one.

Enrollment letters and materials by email

The enrollment letter, the level placement result, and the course materials arrive in email as ready-to-print files. International students have the letter for their application without waiting for the next office day, and the school keeps the traceable copy.

Term dates and levels planned on one calendar

Zepiva holds the entire term structure: dates, levels, rooms, and the groups attached. Enrollments and the course dates read from that calendar, so a student is never placed into a level the school does not offer and a room cannot be double-booked.

The enrollment week across levels

Illustrative week at a language school taking new learners and existing students through placement and scheduling.

A new adult learner calls about French from the start. Zepiva places the initial information and confirms an interview test slot, and the placement call happens online the same week.

A current B2 student asks whether the Saturday group can shift to a morning. Zepiva checks the level calendar, books what exists, and the student chooses the group in the thread.

An international learner needs an enrollment letter for a visa. Zepiva sends the ready letter by email, and the school keeps a copy, side by side with the invoice.

The week before the term, every confirmed student receives a WhatsApp with the room and the start time, and the morning-arrival line shortens because nobody is calling to ask.

Illustrative example - not a customer testimonial.

Which plan fits language schools?

A starting point based on how these businesses typically use the platform.

Recommended plan

Gold. Language schools run placement conversations, terms, group rotations, and follow-up with two or more language families. Gold's three numbers, two languages, and reminders fit a school teaching more than one level at the same time.

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Common questions from language schools

Explore further

Related industries, in-depth guides, and articles.

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