Automatic Quote Follow-ups for Plumbers
The estimate you sent on Wednesday is open on someone's phone on Thursday, priced against two competitors, and forgotten by Friday. Zepiva follows up on your quotes with a gentle, scheduled reminder sequence through WhatsApp and phone, answers questions about the estimate from your knowledge base, and books the job when the customer decides. The quote itself stays with you instead of drifting off.
The quiet quote
Most homeowners get multiple estimates for a boiler replacement or a repipe, and whoever calls back first tends to get the work. Plumbers are too busy lifting and installing to chase each quote by hand, so the quote goes silent, and the customer picks the trade that reminded them they exist. A stalled quote is not a lost client yet, but it is a job drifting, and the outbound silence is the reason it drifts.
The follow-up cadence
Zepiv sets a reminder sequence the moment you mark an estimate as sent. The customer gets a WhatsApp nudge two days later asking how it reads, a friendly phone call on day four to handle hesitations, and a final touch on day seven about booking. The whole first available slot the moment anyone replies, with no further poking. Every step logs the customer's reaction, so you see in the dashboard who is genuinely interested and who has gone quiet.
Closing more quotes
When the customer does respond, Zepiv does not just say 'let us know' — it answers the follow-up questions from the knowledge base, like whether labor is included, how long the job takes, or why the price differs from the wider estimate. If the customer compares prices, the AI explains your work scope calmly instead of discounting on the spot. When yes comes out, it books the job slot, sends the confirmation, and hands the whole record to you for the site visit.
The forgotten estimate
You price a water heater replacement at 3pm on a Tuesday, and Zepiva marks the estimate as sent into the dashboard.
Two days later, the customer gets a short reminder on WhatsApp asking if they have any questions about the quote.
When they reply on the fourth day to ask what is included in the blocker to make a choice, Zepiva answers at 7pm, from the exact labor and warranty terms you uploaded.
The customer says yes over the booked call, and Zepiv confirms a Thursday slot and writes the job into your calendar automatically.
Illustrative example — not a customer testimonial.