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AI Phone & WhatsApp Agent for Roofing Contractors

One hail event can turn a roofer's phone line into a wall of calls, and the roofer who answers first and books the inspection first usually gets the job. The work after that inspection, the insurance claim, the documentation, and a quote that has to be followed up, decide whether the storm actually pays. Zepiva gives roofing contractors an agent that absorbs the storm surge and carries every claim and quote through the weeks it takes to close.

The challenges roofing contractors face

Real problems these businesses deal with daily — and the gaps an AI agent can fill.

1

Storm surge flooding

After one hailstorm, homes worth tens of thousands of dollars line up on the same day. The phone rings faster than a team can answer, and the homeowner who cannot get through calls the next roofer in the list.

2

Insurance claims are long

The inspection is only the start. The claim needs documentation, adjuster talks, and progress answers for the homeowner, and a job can live in that cycle for weeks while more phones ring.

3

Quotes that need to chase

A roof is a major purchase with several bids in the ring. Without patient, persistent follow-up, an excellent quote gets forgotten in a folder before the homeowner decides.

How Zepiva fits into roofing contractors

Specific features mapped to the way your business actually works.

Storm surge answering

The voice agent answers every call in the surge, captures the address and the visible damage, and books inspections in order. Homeowners get a slot instead of a busy tone, and the sales team works a clean call list.

Damage photos over WhatsApp

A homeowner photographs missing shingles or a leak from the yard and drops it into WhatsApp. The agent records it for the job file, explains the inspection step, and the crew heads out with the evidence already in the notes.

Claim and quote follow-up

After the inspection, the agent emails the claim checklist and documentation so the homeowner can open the claim today. It then follows up on the quote at the cadence you choose until the homeowner decides.

Inspection and project tracking

The agent batches inspections around a storm, then holds the project through claim status, bid, and install. Nothing sits forgotten on a clipboard: every stage is scheduled or followed up.

A day in the life of a roofer after a storm

The hail moves out, the calls move in, and the order holds.

1

Day of the storm. Homeowners flood the line. The agent takes the address and the damage description and books each inspection in order.

2

A second homeowner sends photos of shingles in the driveway over WhatsApp. The agent references them, and walks the customer through the timeline.

3

The inspection shows wind damage. The agent emails the homeowner the insurance documentation steps and the next stages of the claim process.

4

After the bid, the agent sets a follow-up and keeps the homeowner informed while they compare quotes rather than leaving them alone.

Illustrative example — not a customer testimonial.

Which plan fits roofing contractors?

A starting point based on how these businesses typically use the platform.

Recommended plan

Roofing sees the biggest surges of any trade, so Platinum is the honest starting point: seven numbers cover the storm lines, inspection booking, and claims, with unlimited calls for the day the storm lands and priority support when it counts.

Start with Platinum

Common questions from roofing contractors

Try it for your roofing contractors business

Start a free trial. Train the knowledge base, connect a channel, and see your AI agent handle real conversations.

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