Category D · Platform & Security
Platform, Security & Billing Transparency
Operate AI agents from one dashboard with clear data-privacy boundaries and Creem merchant-of-record billing — no surprise overages.
Security, data privacy & merchant transparency
Data stays in source systems
WhatsApp history remains in Meta Cloud; email remains in Google Workspace. Zepiva orchestrates — it does not warehouse customer archives or train public models on your data.
OAuth2 channel connections
Official Meta WhatsApp Cloud API and Google OAuth2 mean no shared passwords and revocable access from your provider consoles.
Creem Merchant of Record
Payments are processed by Creem with transparent monthly plans, zero per-unit overages, and a published 7-day usage-based refund policy.
Operator dashboard modules
Dashboard
See at a glance how your AI agents are performing — conversations handled, response times, and channel activity.
Knowledge base editor
Upload documents, edit entries, and organize your business information. Changes take effect immediately.
Channel management
Connect and manage phone numbers, WhatsApp accounts, and email inboxes from one place.
Conversation history
Review every conversation your AI agent handles — with transcripts for calls and full message threads for WhatsApp and email.
Analytics
Track usage, response quality, and channel performance over time.
Settings
Configure agent behavior, greetings, escalation rules, and notification preferences.