Hospitality & Restaurants

Automate Table Bookings & Inquiries During Peak Service

During the busy dinner rush, phone calls go unanswered while your hosts serve guests. Zepiva answers immediately, takes reservations, and answers dietary questions effortlessly.

Voice Reservations on Inbound Calls

Callers request date, time, and party size. The AI checks your reservation book, locks in the table, and sends the customer an instant SMS confirmation.

WhatsApp Menu & Booking Assistant

Share your daily specials, wine list, and PDF menu links in WhatsApp. Guests can book tables or inquire about allergens in any language.

Allergen & Dietary FAQ Handling

Trained on your ingredients. Accurately answers whether dishes are gluten-free, vegan, halal, or nut-free according to your exact chef guidelines.

Large Party & Event Intake

When parties of 8+ call for private dining or catering, the agent collects guest counts and event details and notifies your manager with a full summary.

No-Show Reduction Reminders

Automated reminders sent 2 hours before the reservation asking guests to confirm arrival. Opens up no-show tables for walk-ins in real time.

Hours, Parking & Directions

Instantly answers repetitive inquiries regarding valet availability, parking locations, holiday hours, and dress codes.