Zepiva Service Status
Live health monitoring of communication pipelines, AI processing, and platform infrastructure.
AI Voice Calling Gateway (Vapi / Telnyx)
Inbound telephony routing, voice recognition, and SIP connectivity
Operational
WhatsApp Cloud API Connector (Meta)
Webhook dispatching, incoming message listeners, and template delivery
Operational
Email Dispatcher & Sync (Gmail OAuth2 / Resend)
Inbox monitoring, draft generation, and outbound SMTP delivery
Operational
AI Reasoning & Knowledge Base (OpenAI)
Vector indexing, context retrieval, and conversation synthesis
Operational
Authentication & Realtime Database (Firebase)
User accounts, conversation storage, and CRM contact sync
Operational
Zepiva Admin Dashboard & Web Platform
Web app access, settings panel, and analytics visualization
Operational
99.98%
30-Day Platform Uptime
< 580ms
Avg AI Voice Response Latency
100%
Webhook Delivery Rate
Incident History (Last 90 Days)
August 12, 2026 • Scheduled Maintenance
Database Index Optimization & Version 2.1 Deployment
Completed scheduled database migration to Firebase Realtime clusters. Zero message loss or downtime observed.
July 28, 2026 • Resolved
Meta WhatsApp Cloud Webhook Latency Spikes
Brief 4-minute delay in webhook acknowledgments caused by upstream Meta Cloud API congestion. All queued customer messages were processed automatically upon resolution.