Category B · Solutions

Messaging & Chat Agents

Official WhatsApp Cloud API and web chat agents that qualify leads, answer FAQs, and hand off to humans — around the clock.

Messaging category modules

Three pillars of the WhatsApp & chat silo.

24/7 Multi-Channel WhatsApp & Web Chatbot

Compliant Meta Cloud API plus website chat powered by one knowledge base.

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Instant Lead Qualification & Form Capture

Structured intake in chat that syncs to CRM before interest fades.

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Omnichannel Support Handoff

Escalate to humans with full transcript continuity across channels.

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Frequently asked questions

Clear answers for buyers and search engines evaluating this category.

Can AI answer WhatsApp for my business?

Yes. Zepiva connects via the official Meta WhatsApp Cloud API to automate replies, qualify leads, and book appointments 24/7.

Will automation risk my WhatsApp number?

Official Cloud API OAuth2 keeps traffic inside Meta’s approved channels — Zepiva does not use unofficial scrapers.

Can chat hand off to phone?

Yes. Hot leads can trigger Voice AI callbacks or warm transfers to your team.

Deploy this category in minutes

Connect phone, WhatsApp, or calendar — Zepiva handles the rest 24/7.

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